Connecting your Instagram account can be tricky! There are a number of reasons that it might not be working for you.
These include:
- Your account is not set up as a Business account
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- Find the solution to this in our guide
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- You haven’t linked it to a Facebook Page
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- Find out how to do this in our other guide
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- You don’t have a Facebook Page
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- You’ll need to create a default Facebook Page
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- You’re trying to connect the wrong Instagram account
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- You may be logged into the wrong account on your phone or desktop, please ensure that you’re active on the account you want to connect
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- Your account is linked to another Atisfyre account
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- If your Instagram account is connected to another Atisfyre account, you won’t be able to link it to a new one
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- Your Facebook Page is linked to a different Instagram account
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- You’ll need to disconnect your Facebook Page from your other account and connect the account you want to put on Atisfyre
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If you’ve resolved all of these problems and are still having trouble, please reach out to our support team!
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