- If you are trying to connect Facebook, kindly refer to this article for the correct set of steps.
- if you are trying to connect Instagram, kindly refer to this article for the correct set of steps.
Errors & their solutions:
If you receive an error connecting your Instagram account, please ensure:
- Your Instagram account has been switched to a professional account
- Your Instagram account should be properly linked to the Facebook Page
- To change the connected Instagram account, update your Facebook accounts center settings.
If you have previously connected Facebook/Instagram accounts to Atisfyre, and when you are trying to connect again and if you are facing any of the following errors, please do the suggested actions:
To resolve the error follow the below steps:
- Go to business tools in your FB account
- Click on Remove to remove the permissions for our app.
- Click on Remove to remove the permissions for our app
- Now try to connect your Facebook page/Instagram accounts using the instructions mentioned under the Connecting Facebook and Connecting Instagram sections above on this page.
Still facing issues in connecting your social media accounts? please contact our support team
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Vishal Singh
@royalboykewatji
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